Privacy Policy

1. Introduction

The Golden Treat (“we”, “our”, “us”) operates the website thegoldentreat.com. This Privacy Policy explains what personal information we collect when you visit our website or submit our lead-capture form, how we use it, and your rights regarding your data.

2. Information We Collect

When you submit our quote-request form, we collect:

• Full Name
• Phone Number
• Event Type (Wedding, Birthday, Anniversary, Corporate, Religious Ceremony, Other)
• Approximate Guest Count
• Event Date

When you message us via WhatsApp, your phone number and message are received by our team via WhatsApp's standard service.

3. Cookies and Tracking Technologies

We use the following technologies to understand site usage and improve our marketing:

• Google Tag Manager (GTM), a container that loads other tracking scripts.
• Google Analytics 4 (GA4), measures anonymous traffic, page views, and form-submission events.
• Google Ads Conversion Tracking, measures conversion events (e.g. quote requests) from Google Ads campaigns.
• Meta (Facebook) Pixel, measures conversions from Facebook and Instagram ads.

These technologies use cookies and identifiers. They may collect IP addresses, browser type, pages visited, referring URLs, and (where applicable) hashed phone/email identifiers shared via conversion APIs. They do not access your contact form contents beyond aggregate event data (event type, guest count, page path) which is used for ad-conversion measurement.

4. How We Use Your Data

• To respond to your catering enquiry by phone or WhatsApp.
• To send you a quote, proposal, or menu suggestions.
• To improve our website, services, and advertising.
• To measure the effectiveness of our advertising on Google and Meta platforms.

5. Data Storage and Retention

Form submissions are received via WhatsApp by our team. Names, phone numbers and enquiry details may be retained for up to 24 months for client-relationship and accounting purposes. We do not sell or rent your personal data to third parties.

6. Sharing With Third Parties

We share limited data with the following service providers strictly to operate our website and marketing:

• Google LLC, GTM, Google Analytics, Google Ads (for analytics and ad conversion).
• Meta Platforms, Inc., Meta Pixel (for ad conversion measurement).
• WhatsApp / Meta, for receiving customer enquiries.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Opt-out of marketing communications at any time.
• Withdraw consent for tracking via your browser's cookie settings or ad-preference tools (Google Ads Settings, Meta Ad Preferences).

To exercise any of these rights, contact us at hello@thegoldentreat.com or +91 90409 13055.

8. Children's Privacy

Our services are intended for adults (18+). We do not knowingly collect personal information from children. If you believe we have, please contact us immediately for deletion.

9. Updates to This Policy

We may update this policy from time to time. Material changes will be reflected here with a revised “Last updated” date.

10. Contact

The Golden Treat
Buxi Bazar, Cuttack, Odisha - 753001
Phone: +91 90409 13055
Email: hello@thegoldentreat.com